FAQ

Frequently Asked Questions

Do you ship internationally?

Yes, we ship worldwide. Shipping costs are calculated at checkout based on your location.

Please note that customers are responsible for any customs duties, import taxes, or local fees that may apply.

 

Do you offer free shipping?

Yes. We offer free shipping on orders over £65.

 

How long will my order take to arrive?

UK orders typically arrive within 2–5 business days after dispatch.

International orders usually arrive within 7–14 business days, though customs processing may occasionally cause delays.

 

How long does it take to prepare my order?

Most orders are handmade and carefully prepared within 3–5 business days before shipping.

 

Are the flowers real?

Yes. Every Everflora piece is created using genuine flowers that have been carefully dried and preserved.

 

Will my jewelry look exactly like the photos?

Because real flowers are used, each piece is naturally unique. Slight variations in colour, shape, and pattern make every creation one of a kind.

 

What materials do you use?

Our jewellery is handcrafted using real preserved flowers, resin, and 925 Sterling Silver findings unless otherwise stated in the product description.

 

Do you offer custom orders?

Yes. Please contact us if you would like a custom piece, and we will be happy to discuss your ideas.

 

How should I care for my jewelry?

Avoid prolonged exposure to water, perfume, direct sunlight, and excessive heat. Store in a dry place when not in use.

 

Do I need to pay customs fees?

International customers are responsible for any customs duties, import taxes, or local fees that may apply.